Shipping Policy

At Pups Friendly, we make sure your favorite dog accessories are delivered quickly and reliably to your door. Here’s everything you need to know about our shipping process.

📦 Where We Ship

We currently ship to customers in the United States and Canada. Our goal is to make trendy, affordable pet products accessible to every pet parent across North America.

⏱️ Processing & Shipping Times

• Order Processing Time: 2–5 business days
  
• Delivery Time: 7–15 business days (depending on your location and product availability)
  
  

All orders are shipped directly from our trusted AliExpress suppliers, which helps us offer you the best pricing on the latest dog accessories.

🔍 Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking link. You can also visit our Track Your Order page at any time to check your shipment status.

❗ Shipping Delays

Shipping times may vary slightly due to:

• High demand for certain products
  
• Customs clearance delays
  
• Holiday season traffic
  
  

We appreciate your patience and will keep you updated every step of the way.

🐶 Note to Our Customers

Because we ship directly from our suppliers, your items may arrive in separate packages if you order multiple products. Rest assured, all items are on their way and will reach you soon!